rOUTER

What's included

Everything your operation needs.

From the manager's morning dashboard to the driver's last stop: rOUTER covers every layer.

Recurring Scheduling

Daily, weekly, biweekly, monthly, plus one-time orders. Customers self-schedule via branded URL.

Operations Dashboard

30-day fleet performance, completion rates, weekly trends, busiest-day analysis.

Today's Schedule

All pickups and drop-offs organized by driver and time. Navigate by day or month.

Driver App

Mobile-first. One-tap status updates, proof of delivery, navigation deep-links, gas log.

Two-Way SMS

Messaging center, automated reminders, en route and delivery confirmations with photo links.

Client Management

Full database with geocoded addresses, service preferences, SMS opt-in, activity history.

Fleet Reporting

Per-driver counts, fuel cost tracking with MPG, issue resolution, churn detection.

Access Control

Role-based PIN login, IP lockout protection, audit trail, and admin-only account creation.

Multi-Shop Support

Manage multiple locations from a single account. Clients and routes scoped per shop.

Navigation Integration

Deep-links for every stop: drivers open Google Maps, Apple Maps, or Waze with one tap.

AI Agent Legacy Connectors

Autonomous AI workflows bridging rOUTER with your POS, CRM, and existing REST/SOAP APIs.

Proof of Delivery

Capture photo verification, digital signatures, and timestamped geofence validation per completed stop.

See it in action

Every screen, built for purpose.

Walk through each part of rOUTER: what it does, what it replaced, and why it's built the way it is.

Scheduling & Order Management

Customers self-schedule via a branded public order form. Recurring routes: daily, weekly, biweekly, or monthly: are set once and handled automatically.

Recurring routes: daily, weekly, biweekly, monthly
Branded self-scheduling URL (no phone calls required)
New delivery in under 60 seconds
Month and day calendar views

Fleet & Analytics

The dashboard gives the manager a 30-day performance picture without opening a spreadsheet. Fuel tracking, anomaly detection, and churn alerts surface issues automatically.

30-day completion rates, trends, busiest-day analysis
Per-driver counts and performance breakdowns
Fuel cost tracking: MPG and cost-per-trip
Anomaly detection: flags missed fill-ups by odometer gap
Churn detection: clients silent 30+ days

Customer Management

A full client database with geocoded addresses, service preferences, and history. Every client record connects to their deliveries, messages, and SMS preferences.

Full client database: contacts, addresses, preferences
Per-client SMS opt-in/out
Geocoded addresses for route optimization
Search and filter by shop, frequency, driver
Delivery history per client

Centralized Two-Way SMS Engine

Manage customer communications directly within rOUTER. Unify inbound SMS replies, automated dispatch alerts, and multi-channel message threads into a single searchable customer audit trail.

Bi-directional SMS threads tied directly to customer & delivery IDs
Instant search & automated reply templates (No personal phones used)
Complete message audit trail with delivery status webhooks
Multi-provider SMS API backbone (Twilio, Plivo, Telnyx)

AI Agents & Smart Automation

Deploy intelligent AI assistants to handle customer inquiries, update schedules automatically, and keep your entire fleet operating smoothly without manual overhead.

Instant status answers & smart rescheduling (no phone tag required) required
Plugs into your existing systems: connects seamlessly with zero downtime
Guaranteed response accuracy: AI operates safely within your business rules
Automated customer updates: sends real-time SMS alerts across every stop

AI Agent Connecting Chat to Database Systems

Account Management & Access Control

Role-based access enforced at the system level. Admins create all accounts and distribute credentials. Drivers cannot self-register or select their own role.